TELEPHONY

iPerTAlk

Integrated multimedia communication
using IP and web technology

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iPerTAlk is an all-in-one service centre capable of managing different technologies and unifying the various forms of communication by combining voice, video, web and email.

The system's software and interfacing devices (gateways) make iPerTAlk extremely adaptable and able to dialogue with any type of telephone line – both traditional (PSTN, ISDN, GSM) and VoIP – and user terminal – Urmet or third party – from analogue phones to IP phones, from intercom devices to cameras, allowing the user to add this PABX to an existing communication infrastructure.

 

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iPerTAlk: multifunctionality that adapts to your work needs
iPerTAlk is the open standard communication system designed for the unified management of corporate communication services. In fact, thanks to VoIP technology iPerTAlk allows you to manage traditional telephony functions alongside advanced communication services, including an advanced answering machine, voicemail, the recording of conversations, a shared directory, fax as e-mail attachment, text messages, Hotel functions and click2dial. Thanks to its modularity and expandability both in terms of resources and functionality, the system is able to meet the needs of businesses and activities like professional studios, hotels, hospitality facilities, large companies and logistics centres. It's also ideal for facilitating and making teleworking more flexible.

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System benefits

  • Easy to install and configure
  • Savings and efficiency for businesses and facilities
  • Integration with existing technologies and platforms to safeguard previous investments
  • Better customer services

 

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VoIP technology: added value for teleworking

Investing in a communication platform with efficient, connected and stable remote workstations makes teleworking cost-effective and agile.

iPerTAlk is the technological solution that is able to optimise the company's infrastructure and centralise remote locations connected by private VoIP lines, and therefore free calls.

Employees who use a VoIP system work as if they were in the same office: the same internal telephone number, voicemail on email to not miss any calls; outgoing calls from one's own device with company number, personalised answering machine. Extensions can be managed through IP phones, PC applications and smartphones.

The real added value of iPerTAlk is that there's no need to give up existing infrastructure, losing any previous investments (for example, for fixed communication devices, analogue lines or GSM) because the system integrates existing components with new hardware and software.

 

MyTalk: simple guided configuration and management

iPerTAlk is equipped with the MyTalk web interface that allows you to manage traditional telephone operations even from your PC, thus shifting the operating and control centre to the computer. This allows unified access to communication resources without the need for a telephone terminal, giving the telephone system the role of multimedia/multifunction centre.

The MyTalk interface is very intuitive to use, making it easy for the front desk operator to manage the main system resources and functions (such as extension and line status, shared directory, call history, voicemail, faxtomail, sending text messages).

 

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Installer benefits

  • Open SIP system
  • Flexible, constantly evolving communication
  • Simplified installation and configuration via web
  • Easy maintenance of the system, even remotely thanks to the Remote Support Portal via Urmet Cloud
  • Expandability of the system with new resources and functionality without having to go on site

 

Integration with video intercom and access management

Advanced functions for the service sector

Intercom management is increasingly an integral part of a corporate telephone system. Thanks to special interfaces, with iPerTAlk it's possible to manage traditional intercoms (4+n), digital intercoms (2Voice), telephone intercoms and IP-based systems.

This allows more flexible control of access points, whether local or remote, both from the reception and from other company extensions.


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Applications

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